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About this Book

Housing Services

• Contacting Us
• Consultation
• Customer Focus

Your Tenancy

• Household Break-up
• Household Changes
• Moving In
• The Tenancy Agreement
• Your Rights
• Your Tenancy

Rents

• Arrears
• Rent and Service Charges

Your Home

• Anti-Social Behaviour
• Gardens and Cars
• Living in Your Home
• Noise and Nuisance

Repairs

• Ordering a Repair
• Repairs Service
• Repair Responsibilities

Moving Home

• Applying to Move
• Moving Out

Handy Hints

• Care of the home
• Clearing blockages
• Dealing with condensation
• Resetting a trip switch
• Safety