Frequently Asked Questions
For answers to our most frequently asked questions please follow the answer links below.
If you have a question that is not listed, or require further information, please contact us.
- What type of tenancies are on offer?
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- Does The Crown Estate sell flats?
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- Who do I inform if I sell my home?
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- What happens when I move?
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- What happens if I don't pay my rent?
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- How do I report a repair?
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- Do I need permission to carry out home improvements?
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- Must I have my gas appliances serviced annually?
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- When will my property be decorated?
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- Can I obtain housing if I separate from my partner?
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- What bills do I have to pay?
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- How do I pay my rent / service charge?
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- What if I suffer from anti-social behaviour from a neighbour?
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- How long will it take to be housed?
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- How do I apply for a transfer / exchange?
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- Is there a residents' association where I live?
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- How do I make a complaint?
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