Help on the Website
For help on any of the areas listed below, click on the relative link.
Different browsers give different results. We strongly recommend Microsoft Internet Explorer 6.0 or greater to get the best from these pages. If your internet service provider tells you that only their browser can be used, take it with a pinch of salt - it is seldom true.
We try to make all our pages available to users with any browser, which means that some of the pages are alternatives, and must be regarded as 'second best'. If your browser does not support some of the more recent HTML standards, you might not be enjoying what others are from The Crown Estate pages.
On many pages there will be a ‘Print’ button on the bottom left of the visible page. On the pages where this facility is not available, please click inside the frame you want to print and 'Print' in your browser's toolbar or 'Print' from the 'File' menu. In Microsoft Internet Explorer 6.0 there are new options for printing framed pages.
You will sometimes see a link to return to The Crown Estate Home Page or to the previous page. If your browser has a 'Back' function, you might find it quicker than re-loading the page.
If you can't find a button to take you back to the home page, try clicking on a Crown Estate logo.
We try to provide appropriate links to help you glide smoothly through The Crown Estate pages. If there are any we have missed, or if you have any other suggestions to make it easier, please email us at Enquiries.
You might see a link to something that interests you, but not want to lose your place in the page you are currently reading. You can open a new window, browse at your new destination - follow any links that are of interest, and then return to the original window and take up where you left off. In Internet Explorer select 'New Window' from the 'File' menu, or in Netscape Navigator select 'New Web Browser' from the 'File' menu. When you want to return, just close the new window by selecting 'Close' from the 'File' menu.
If you use Netscape Navigator or Microsoft Internet Explorer, you can search for text in a page by pressing Control + F. To search the entire site, use the search engine provided on the website as described below.
The Crown Estate search engine provides a number of functions for the user to specify more precise searches, combining terms and operators to create more complex queries. All results are displayed in order of relevance, with the most relevant displayed first. A typical user searches using keyword terms, although if required The Crown Estate website also has the facility for advanced searches, which associated with the general search page. The following is a high level description of the capability of the search engine.
Terms
A query is broken up into terms and operators. There are two types of terms: Single Terms and Phrases.
A Single Term is a single word such as “test” or “hello”.
A Phrase is a group of words surrounded by double quotes such as “hello dolly”. This would only find pages that contain the phrase “hello dolly”, not just those with the words hello and dolly separately. Multiple terms can be combined together with Boolean operators to form a more complex query.
Boolean Operators
Boolean operators allow terms to be combined through logic operators. The Crown Estate search engine supports “OR”, “AND”, “NOT” and “+” operators.
The OR operator is the default conjunction operator. This means that if there is no Boolean operator between two terms, the OR operator is used. The OR operator is principally used with phrases. For example, to search for documents that contain either the phrase “The Crown Estate” or just the word “Crown”, the user would type the query: “crown estate” crown
The AND operator matches documents where both terms exist anywhere in the text of a single document. To search for documents that contain the term Crown AND the term Estate, the user would type the query: Crown AND Estate.
The NOT operator excludes documents that contain the term after NOT. To search for documents that contain the word “Crown” but not the word “Estate” the user would type the query: Crown NOT Estate.
The “+” requires that the term after the “+” symbol exists in the results. To search for documents that must contain the word “Crown” and may contain the word “Estate” the user would type the query: +Crown Estate.
Wildcard Searches
The Crown Estate search functionality supports single and multiple character wildcard searches.
The single character wildcard search looks for terms that match that with the single character replaced. For example, to search for text or test you can use the search: te?t
Multiple character wildcard searches looks for 0 or more characters. For example, to search for test, tests or tester, you can use the search: test*
Fuzzy Searches
The Crown Estate search functionality supports fuzzy searches based on the Levenshtein Distance, or Edit Distance algorithm. To do a fuzzy search use the tilde, “~”, symbol at the end of a Single word Term.
For example to search for a term similar in spelling to “roam” use the fuzzy search: roam~
This search will find terms like foam and roams and can be useful to pick up user’s spelling mistakes automatically if their search yields no results.
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