Fact:

On average, throughout 2008/09, each employee was given 16 hours of training

Employee training

Employee Health, Well-Being & Satisfaction

Following a review of our sustainability strategy in 2007,involving the identification of sustainability issues material to our business, employee health, well-being and satisfaction was identified as an emerging issue and a potential risk to our business. Through a materiality process embarked upon by senior managers and the sustainability committee a high level commitment was identified and developed to help combat this risk:

High Level Commitment

We will ensure the health, well-being and ongoing development of our employees, and help and encourage them to make sustainable business decisions.

This is underpinned by a statement of belief which gives the business rationale for the commitment.

Statement of Belief

We believe that our people are our single most important asset, and that they have a right to feel valued.

2009 Annual Report: