Material issues
These are the areas of change that we believe have the most important influence on our ability to continue and enjoy future success. Profound external changes drive a need for cultural and governance adaptation within our business in order for us to remain relevant and successful.
In identifying our material issues we consider a broad range of factors affecting The Crown Estate, our customers and consumer behaviour, whether at a global, national, or local level, or internal to our business. The resulting material issues are those which we consider as having the potential to materially affect our viability or our purpose.
Our Annual Report 2019/20
These issues are also an important part of how we understand our risks and opportunities and how we develop our strategy. Through a combination of internal and external consultation we develop a picture of the issues that drive both our current environment and those that will change it in the future. We are continually reviewing and adapting our understanding of these issues and their relative importance, recognising that the world is not static and The Crown Estate needs to continually evolve.