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Major trends

We have identified five major trends (formerly referred to as our material issues) which are impacting our business and have informed our emerging strategy.

Consumers demand innovation

Consumers demand innovation

An increasing expectation for personalised, immediate and seamless interactions with brands and businesses.

Society

Society is under pressure

There is economic inequality across the country, with disparities in income, public spending and employment growth.

Ambitious Government

An ambitious Government agenda

An urgency to deliver on a significant industrial and green agenda.

A struggling environmentand natural world

A struggling environment and natural world

The dual challenges of climate change and bio diversity loss are a complex, global and generational problem.

Digital disruption to continue in all sectors

Digital disruption to continue in all sectors

Technology platforms and ecosystems are disrupting traditional value chains and data is a key differentiator for successful businesses today.

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