We have identified five major trends (formerly referred to as our material issues) which are impacting our business and have informed our emerging strategy.
Consumers demand innovation
An increasing expectation for personalised, immediate and seamless interactions with brands and
Society is under pressure
There is economic inequality across the country, with disparities in income, public spending and
An ambitious Government agenda
An urgency to deliver on a significant industrial and green agenda.
A struggling environment and natural world
The dual challenges of climate change and bio diversity loss are a complex, global and generational
Digital disruption to continue in all sectors
Technology platforms and ecosystems are disrupting traditional value chains and data is a key
differentiator for successful businesses today.