All personal information given to us through this website will only be held and used in accordance with this policy, and the General Data Protection Regulation ((EU) 2016/679) (“GDPR”).
Information automatically collected and stored
We will not collect any personal information about you except where it is specifically and knowingly provided by you, for instance if you request information from us, fill in an online form or provide feedback on the website.
When personal information is collected, it may be used by us to process and fulfil requests for information or to help us to develop or personalise the website to make it more useful to you. If you complete a form on this website, you will be told why and how we will process the personal information you submit before you submit it.
Use of emails
If you send us an email (e.g. to request information or provide feedback on website content), the information you provide will be used to help us gather the information requested and to respond to your message.
The Crown Estate scans emails, using automated monitoring techniques, for malicious software and unsuitable material.
Links to other websites
We will try to provide you with links to high quality, reputable websites which we think will be of interest and relevance to you. However, please note that such third party websites are not under our control and we do not contribute to the content of such websites. We cannot accept responsibility for any issues arising in connection with the third party's use of your data, the website content or the services offered to you by these websites.
Your personal data is protected in the UK by the GDPR. Under this Regulation, we will process personal data we hold about you in a fair and lawful manner and will keep it secure from unauthorised access by third parties.
Your personal data may have to be disclosed if we are required by law or as a result of a lawful request by a governmental or law enforcement authority.
If you have a complaint, we will try to resolve it quickly and will use your feedback to review and improve how we do business. Please email us at [email protected] or call us at 020 7851 5000.