28 March 2020

Our response to COVID-19

We wanted to share a short update on how we are responding to the fast changing COVID-19 situation in the UK. Across our portfolio, the health and wellbeing of our employees, customers and visitors to our places remains our first priority. We continue to monitor the situation closely so that we can adapt our response in line with evolving Government guidance.

For our people and supply chain

We will be focussing on how we can help minimise disruption to our customers, partners and communities in this difficult situation. Along with a number of our office occupiers, we have taken the decision to implement remote working arrangements for the majority of our teams. Our teams will continue to be contactable by their usual phone and email details.  

We are working closely with our staff onsite, including those employed across our wider supply chain to ensure we can look after our teams. 

For visitors to our places

We are working closely with our customers onsite and our supply chain to ensure that we take appropriate steps to help safeguard the health and wellbeing of all those who visit our places.

In light of the latest Government advice, and in view of the developing situation, a number of our destinations are now partially closed until further notice. At Windsor Great Park, all car parks and the Savill Building are now closed. We have also postponed scheduled events for the foreseeable future across our portfolio.

We will continue to monitor the situation, and respond flexibly, as the circumstances evolve, where the Government’s guidance changes or, where we feel there is a risk to the health of our customers and visitors.

For our customers

We are deeply aware of the impact COVID-19 is having on many businesses. This is a fast moving and uncertain situation and we are exploring how we will be supporting our customers in the weeks and months ahead, including in the context of recent announcements of support from Government.

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